Workplace Fatigue meeting confirms it: we’re tired at work, and it’s costing us everything

Curator’s note: SHC was in attendance at this event. To follow along with its major presentations, SHC live-tweeted them; please visit https://twitter.com/SleepyHeadCtrl and search the hashtag #tiredatwork to follow along. SHC also sat in on two breakout sessions.

On February 20 and 21, the National Safety Council (NSC) presented its first annual Workplace Fatigue Conference.

It convened a diverse cross-section of leaders in the field of workplace fatigue management.

This included local risk managers and human resource representatives from regional industries. For Washington state, that includes mining, oil refineries, aerospace, public transit, commercial driving, sleep medicine, medical workers, and business management.

Day One

On February 20, several speakers gave presentations or participated in panel discussions on relevant topics (see slide show, below).

An overarching messages  SHC was pleased to hear repeated was the importance of making sleep a priority in the workforce.

Granted, there are multiple reasons for workers to feel fatigued. Consider poor diet, limited exercise, emotional stress, or fatigue due to catastrophic events. However, poor sleep represents a universal problem among all workers regardless of their status within the company.

The issue of poor sleep are not just a concern for big business and its bottom line. A sleep-deprived workforce is a much larger public health and safety issue—potentially of epidemic proportion.

The topic of workplace fatigue management is dense and multi-layered. Workplace fatigue is difficult to quantify, and social dynamics drive attitudes about sleep and work which run at odds with one another.

For the ordinary American, however, problems with workplace fatigue aren’t merely administrative, but extend beyond the interests of employers and workers. As one example, drowsy driving accidents not only cost millions in damage and loss of life, but they can also destroy entire families and valuable property.

Anne Kirsch, senior advisor for corporate safety initiatives for New York state’s Metropolitan Transportation Authority (MTA), delineated the vast changes her agency has adopted in the wake of several recent train derailments.

It comes as no surprise that preventable fatalities from these catastrophic events tie in to sleep deprivation.

Tom DiSalvi, Vice President of Safety and Loss Prevention Schneider National, Inc., shared the company’s recent policy requiring—and paying for—all sleep apnea testing for its commercial fleet drivers.

This effort, to remove untreated sleep disorders as a risk factor for highway truck accidents, earned the company the NSC’s prestigious Green Cross for Safety Excellence Award in 2019.

Day Two

February 21 opened with an energizing discussion about using sleep health as an opportunity for improving workplace safety and productivity. This presentation was delivered by former National Highway Traffic Safety Administration president Mark Rosekind.

Following Rosekind’s opener, conference participants engaged in multiple workgroup breakout sessions. These addressed five different areas of interest:

  • fatigue risk management systems
  • workplace sleep health programs
  • fatigue and technology
  • regulatory and legislative policy change, and
  • research and data collection on fatigue

Workplace Sleep Health Programs

This session, led by sleep medicine researcher Dr. Charles Czeisler (Harvard Medical School, Brigham & Women’s Hospital) sought to uncover challenges and solutions for implementing sleep health programs in businesses of all sizes.

During this breakout workshop, discussions centered on:

  • formalized corporate sleep health programs
  • ways to motivate employee participation in these programs
  • the importance of top-down buy in for program success, and
  • the sleep health realities of today’s workforce (per Czeisler, at least 25 percent of all employed people—considered the healthiest demographic in the country—have a sleep disorder)

Meanwhile, the barriers for diagnosis and treatment were revealed. They tend to follow the entire continuum of care:

  • inadequate insurance coverage
  • an inability to secure referrals
  • problems with making and keeping appointments (especially for people working third shift)
  • the loss of paid time at work required to undergo a formal sleep assessment (from beginning to end)

Ways to enforce therapy compliance, while respecting employee privacy, and remembering that employees are human capital, were other topics.

Workplace Fatigue Regulations and Legislation

This session focused on ways to make change in regulatory and legislative policy (from the “top down”).

The dialog, hosted by Jane Terry, Senior Director of Government Affairs at the NSC, highlighted the challenges of pushing through regulatory requirements.

The group seemed to agree that federal standards provide what they consider a “bare minimum” standard which most corporations seem loathe to meet.

Several leaders in the group suggested these low standards shouldn’t be something that corporations rise to at all. Rather, the goal should be for businesses to far exceed these standards as a matter of best business practices.

Christopher Barnes (University of Washington’s Foster School of Business) drove this point home on Day One. Companies stand to boost their return on investment when they prioritize fatigue management. (For comparison, see the above diagram, which illustrates the potential costs of employee fatigue.) According to this commentary by Barnes, there are ethical considerations, besides.

Specific industry challenges in this breakout session included the safety concerns for ambulance drivers, and aerospace engineers facing an aging workforce—with limited incentives for younger employees, who still choose work over sleep, at the expense of their health and longevity.

Sleep-related takeaways to benefit employers and workers alike

Many thanks to the NSC for a valuable, relevant, and intensive program!

Other interesting themes throughout the conference included:

  • Efforts some companies are making to bring family into the workplace fatigue conversation. Better sleep health protects both loved ones and wage earners. It also inspires them to seek and succeed at therapies for sleep disorders which might place their jobs at risk.
  • It appears that change may not be forthcoming without an urgent spotlight on sentinel events (such as plane crashes or oil spills) caused by sleep deprivation to inspire litigation. One participant suggested this “may be one of the more expedient ways to inspire change when federal efforts lag.”
  • Privacy concerns can erode trust between workers and employers. Device at issue include drowsy driving dash cameras, antigraphy bands (such as FitBit sleep trackers) and compliance data collection (such as in PAP machines).
  • The current fatigue management legislation introduced over the last few years is probably not going to change with an anti-regulation president at the helm.
  • Employees are willing to share their sleep disorder experiences in a work-hosted support group setting if they know they won’t be penalized for being proactive.
  • Sleep wellness programs, by and large, only work if they are mandatory for employees.
  • Employers who schedule 12-hour shifts for their workers need reminding: in addition to striving for 8 hours of sleep while off duty, these same workers still must budget time to commute, eat, shower, spend time with loved ones, and take care of household concerns. Four hours a day is not considered adequate time to complete these activities of daily living before returning to work.

⊗ Click here to access what SHC offers on the subject of sleep and the workplace ⊗

WORKPLACE FATIGUE CONFERENCE SLIDESHOW

  • Emily Whitcomb (National Safety Council) addresses the crowd for the first annual Workplace Fatigue Conference held in Seattle on February 20-21, 2019

 

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